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Returns and Exchanges


Returns must be sent back to Boutique Bastone within 14 days from the date the order was originally received. You will be responsible for the return shipping cost. Shipping and handling charges are not refundable. All returned items must include the original tags and must be accompanied by the original invoice. If returned items don't meet these requirements, the customer is responsible for the reshipment fee.

Instructions for a Return or Exchange by Mail:

The package must include the original order invoice. Pack and seal your return merchandise securely and mail it to us. You are responsible for the return shipping cost. Shipping and handling charges are not refundable.

Mail the package to:

Boutique Bastone

Attn: Returns

P.O. Box 59441

Philadelphia, PA 19102